Automate customer journeys with email and SMS.

Send the right message at the right time with easy-to-build automated scenarios. Build loyalty, re-engage and convert your customers with intelligent Email and SMS campaigns that are easy to set up.

Illustration de notifications et messages numériques superposés avec des icônes de gâteau d'anniversaire, bulle de dialogue verte et enveloppe.

How does it work?

Icône d'une main jaune qui fait un geste de salutation avec des ondes bleues indiquant le mouvement, sélectionnée par un curseur de souris sur un fond bleu clair.

Create your scenarios in just a few clicks

Welcome, birthday, post-purchase follow-up, cart abandonment or contest completion: choose a template scenario or create your own. The visual interface allows you to plan your messages without technical skills.

Interface with user icon being dragged or selected against a light blue background with vertical menu icons on the left side.

Personalize your Email & SMS messages

With the intuitive editor, personalize your emails or SMS with the first name, preferences or behavior of each contact. You create relevant communications, automatically.

Interface with toolbar containing buttons labeled Click, Visit (selected), Near, and Subscription, plus navigation icons on the side.

Set your intelligent triggers

Choose the actions that trigger your campaigns: sign-up, click, visit, inactivity, specific postal code, etc. All in Box detects these events and instantly sends the right message.

A data table with four rows showing percentages, clicks, active users and numerical values, on a light blue background.

Analyze performance in real time

Track email opens, click-through rates, conversions and SMS responses from a clear dashboard. The tool even suggests automatic improvements to boost your results.

Icône d'une main jaune qui fait un geste de salutation avec des ondes bleues indiquant le mouvement, sélectionnée par un curseur de souris sur un fond bleu clair.

Create your scenarios in just a few clicks

Welcome, birthday, post-purchase follow-up, cart abandonment or contest completion: choose a template scenario or create your own. The visual interface allows you to plan your messages without technical skills.

Interface with user icon being dragged or selected against a light blue background with vertical menu icons on the left side.

Personalize your Email & SMS messages

With the intuitive editor, personalize your emails or SMS with the first name, preferences or behavior of each contact. You create relevant communications, automatically.

Interface with toolbar containing buttons labeled Click, Visit (selected), Near, and Subscription, plus navigation icons on the side.

Set your intelligent triggers

Choose the actions that trigger your campaigns: sign-up, click, visit, inactivity, specific postal code, etc. All in Box detects these events and instantly sends the right message.

A data table with four rows showing percentages, clicks, active users and numerical values, on a light blue background.

Analyze performance in real time

Track email opens, click-through rates, conversions and SMS responses from a clear dashboard. The tool even suggests automatic improvements to boost your results.

High-performing automated email and SMS campaigns

Save time and automate your follow-ups

No more manual sends or forgotten messages: your campaigns run on their own, 24/7, while maintaining a personalized and human tone.

Build customer loyalty easily

Maintaining the relationship after a purchase or event increases repeat purchases by 30%. Email & SMS automations ensure a continuous and natural relationship with your audience.

Improve your marketing performance

Thanks to behavioral targeting and automatic sending, your messages arrive at the most relevant time, thus increasing open and conversion rates.

Automate, personalize, convert.

Don't miss another contact opportunity. Launch your SMS automations in minutes and watch your conversions soar.

Interface de messagerie SMS avec des bulles de conversation en arrière-plan de différentes couleurs.

Use cases

Children playing in a colourful indoor play area with a slide, while adults look on.

A birthday that pays off

KIDOOM

In its entertainment complex, Kidoom organizes many birthday parties for children. With each first booking, they collect the children's birthdays. Every year, 1 month before the child's birthday, an automated email is sent to parents to invite them to book their child's birthday party again. 1 in 3 parents books their child's birthday party within a week following this email.

Logo BO.OPTIC

Bring customers back with SMS automation

BO OPTIC

In the eyewear business, customers mainly come with a prescription for glasses and their health insurance renews glasses every two years. Bo Optic has set up an SMS sent a few weeks after 2 years from the last purchase of glasses to remind customers to renew their prescription and bring them back for a new pair. 3 out of 4 customers return after receiving this SMS automation.

Frequently Asked Questions

  • Are Email & SMS campaigns GDPR compliant?

    Yes, 100%. All in Box complies with the General Data Protection Regulation (GDPR). Contacts must have given their consent before receiving your communications, and each message includes a link or automatic unsubscribe option. Your data is hosted in Europe and fully secured.

  • Can I personalize messages based on customer profile or behavior?

    Absolutely. You can insert dynamic variables (name, date, product, postal code, etc.) and create audience segments based on behavior (clicks, purchases, inactivity, location...). Each message becomes unique, which significantly increases open and conversion rates.

  • How many messages can I automate?

    As many as you want! There is no limit to scenarios: you can create complete sequences for welcome, loyalty, birthday, re-engagement or post-purchase follow-up.
    Each scenario is automatically triggered based on your customers' actions, without you having to intervene.