What if you could stay connected to your customers, effortlessly?
Create automated scenarios that send the right message to the right person at the right time. Retain, re-engage and convert your customers with smart email and SMS campaigns that are easy to set up.
Automated, high-performing email and SMS campaigns
Save time and automate your follow-ups
No more manual sends or forgotten messages: your campaigns run on their own, 24/7, while keeping a personal, human tone.
Build customer loyalty with ease
Keeping the relationship alive after a purchase or an event increases repeat purchases by 30%. Email & SMS automations maintain a continuous, natural relationship with your audience.
Improve your marketing performance
With behavioral targeting and automatic sending, your messages arrive at the most relevant moment, boosting your open and conversion rates.
Automate, personalize, convert.
Never miss another opportunity to connect. Launch your SMS automations in minutes and watch your conversions take off.
Use cases
At its leisure complex, Kidoom hosts a large number of children’s birthday parties. With every first booking, it collects the children’s birth dates. Every year, one month before each child’s birthday, an automated email goes out to the parents inviting them to book their child’s party again. One parent in three books their child’s birthday within a week of receiving it.
In the optical business, customers usually come in with a glasses prescription, and their health insurance covers a new pair every two years. Bo Optic set up an SMS sent a few weeks around the two-year mark after a customer’s last purchase, reminding them to renew their prescription and come back for a new pair. Three out of four customers return after receiving this SMS automation.
Frequently asked questions
Yes, 100%. All in Box complies with the General Data Protection Regulation (GDPR). Contacts must have given their consent before receiving your communications, and every message includes an automatic unsubscribe link or notice. Your data is hosted in Europe and fully secured.
Absolutely. You can insert dynamic variables (name, date, product, postal code, etc.) and create audience segments based on behavior (clicks, purchases, inactivity, location…). Every message becomes unique, which significantly increases open and conversion rates.
As many as you like! There is no limit on scenarios: you can create complete welcome, loyalty, birthday, follow-up or post-purchase sequences. Each scenario is triggered automatically by your customers’ actions, with no work on your side.
How does it work?
Create your scenarios in a few clicks
Welcome, birthday, post-purchase follow-up, abandoned cart or contest wrap-up: pick a ready-made scenario or build your own. The visual interface lets you plan your messages with no technical skills required.
Personalize your email & SMS messages
With the intuitive editor, personalize your emails or SMS with each contact’s first name, preferences or behavior. You create relevant communications, automatically.
Set up your smart triggers
Choose the actions that trigger your campaigns: sign-up, click, visit, inactivity, specific postal code and more. All in Box detects these events and instantly sends the right message.
Analyze performance in real time
Track email opens, click-through rates, conversions and SMS replies from a clear dashboard. The tool even suggests automatic improvements to boost your results.