An assistant that answers your visitors, around the clock
Even while you sleep.
Add a chatbot to your site without a single line of code. It learns from your content and answers your visitors in seconds, at any hour. You keep control of what it knows.
22:14, your chatbot answers, you sleep
What a chatbot is, and what it changes for you
A chatbot talks to your visitors when you are not there. The All in Box one relies only on the information you give it.
- Opening hours, prices, delivery: it answers in seconds, at any hour.
- It answers with your own information, never by making things up. An off-topic question is flagged.
- In the evening and at weekends, your visitors get an answer instead of leaving.
It answers with your content, yours alone
You feed it with four kinds of source, mixed however you like. The richer they are, the more accurate it is.
Eden crawls your pages and learns from their content.
The key facts the chatbot must always know.
Your question and answer pairs. Eden suggests the missing ones.
Your PDF, Word or TXT files, extracted and indexed automatically.
Live in three steps
Website, text, FAQ, files: you tick what feeds the chatbot. Eden learns from them automatically.
Name, colour, welcome message, in your own colours. You see the preview in real time.
You paste one line of script and publish. The widget appears on your site.
It does more than answer, it brings you contacts
One conversation, one contact to follow up.
When a visitor leaves their email or phone number during the exchange, you find them again and follow up directly.
- Pre-filled email reply, ready to send.
- Number already there to call or text.
- Every conversation read back, with the sources cited.
What to know before you start
The chatbot is part of All in Box. You create it from My communications, with no extra tool and no extra cost.
As long as it takes to gather your sources and set up the widget, your assistant is answering on your site.
No code. You list your sources, you set the appearance, you paste one line. Your coach is there to help.
A business that answers, even when closed
Chatbot switched on for the town website
At Ville du Bois, questions were arriving from everywhere: social media, the website, the front desk. Answering each one quickly and accurately, all the time, was not sustainable.
The team switched the chatbot on for their site. Since then, every visitor gets their answer at the moment they are looking for it, with no waiting for a call back.
Over August: 34 enquiries, 100% resolved, 100% answered. No one left frustrated, no one had to be chased.
Book a demoWhat we get asked most
Do I need to know how to code to install the chatbot?
No. You paste a single line of script on your site and the widget appears. No other technical setup is needed, and your settings apply straight away without touching the code again.
What does the chatbot base its answers on?
On the sources you give it: your website, texts, a FAQ and your PDF, Word or TXT files. It answers from those contents. A question outside that scope is flagged rather than fudged.
Does the chatbot work on any website?
Yes. The script loads without weighing on your site speed, and it works with the main systems on the market as well as with any plain HTML site.
Does the chatbot answer in place of my team?
You choose the sources it relies on, you personalise its messages and you decide when it goes live. You read back every conversation with the sources cited, and you adjust what it knows whenever you like.
Can I collect visitors contact details?
Yes. When a visitor leaves their email or phone number during the conversation, you find them in the history and get back to them directly: a pre-filled email, a call or a text.
Can I create several chatbots?
Yes. You create as many assistants as you need, one per site, per brand or per client, and you switch between them from a single interface. It is built for networks and agencies.
How do I know whether the chatbot is useful?
A dashboard brings together, per chatbot and per period, the number of conversations, the share resolved without intervention, the time to first reply and the questions turned away. You also track the questions asked most often.
Does creating the chatbot cost anything?
No. The chatbot is included in your All in Box subscription.